The unprecedented challenges brought by the COVID-19 global health and economic crisis have forced enterprises to adopt new business approach in maintaining positive momentum as well as to innovate strategies to thrive even amid the pandemic. In the course of the enforcement of quarantine measures, many companies have closed their physical stores and harnessed digital technologies, enabling the shift to cashless transactions and online payments.

This forum on “Digitalization of Financial Institutions” highlights the role and expertise of financial institutions in transforming the payment processes in a digitalized world during the COVID-19 pandemic. Hear from Home Credit Philippines and ING Philippines on their best practices and innovative solutions as enterprises and consumers both cope in the massive shift to digital markets.